Frequently Asked Questions

Please read our FAQ before sending us a message.

  • International shipping fees per order is $80.
  • All import tax and duty, hand and paid by end user.

  For tax exempt entity, please give us your account number of FedEx、UPS or DHL.

 We accept all types of VISA or Master Card.

 PayPal account can be used for the order.

 It will take 5-7 days for the international shipment depends which country you lab locates in.

We Comply with GDPR and data privacy legislation. All information collect on online shop pursues the following purposes only:

 

Order Processing.

Payment.

Order Delivery.

Status Notification.

Customer Convenience.

Accounting.

Customer Support.

Warranty.

Continuing Customer Relationship.

  Yes, all shipping products are packaged with commercial invoice. You can find it either in your mailbox when all payments have been received.

Place orders

ONLINE ORDER:

Click “add to cart” on product page

BY EMAIL:

General inquire: support@biovoge.com

Order request: order@biovoge.com

Technique support: tech@biovoge.com

BY PHONE:

+886 2-2953-5302

SEND FAX:

+886 2-895-12341